Privacy Policy
Privacy Policy
Effective Date: [1/1/25]
Last Updated: [3/6/25]
At Eclipse Sports we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our website and services, including customised sportswear and embroidered products and our hosted online club shops.
1. Who We Are
We are a sports personalisation company providing print and embroidery services. We operate websites and online club shops for sports teams, clubs, and schools to order branded merchandise.
Company Name: Eclipse Sports Ltd]
Address: Unit 5 Calder Mill, Lenches Road, Colne, BB88ET
Email:eclipsesportsuk@gmail.com
Phone: 07745520815
What Data We Collect
We collect the following personal data when you use our website or place an order:
Identity Data: Name, title, club/team affiliation.
Contact Data: Email address, phone number, shipping and billing addresses.
Transaction Data: Payment details (processed securely via third-party payment providers), order history.
Technical Data: IP address, browser type, operating system, website usage stats (via cookies and analytics).
Profile Data: Club shop selections, preferences, feedback.
3. How We Use Your Data
We use your personal data to:
Process and fulfil orders for customised sportswear.
Set up and manage club shop portals.
Provide customer support and respond to enquiries.
Send order confirmations, shipping updates, or service communications.
Improve our website, products, and services.
Comply with legal and regulatory obligations.
4. Legal Bases for Processing
We process your data under the following lawful bases:
Contractual necessity – to fulfil an order or provide a service.
Legitimate interest – to operate and improve our business.
Consent – where required, such as for marketing emails.
Legal obligation – for tax or regulatory compliance.
5. Sharing Your Data
We only share your data with trusted third parties when necessary, including:
Payment processors (e.g. Stripe, PayPal)
Courier and delivery services
IT and web hosting providers
Club or team administrators (only if you order through a club shop)
Legal or regulatory bodies where required by law
We never sell your data.
6. Cookies & Analytics
We use cookies to enhance user experience, understand website traffic, and personalise content. You can manage your cookie preferences through your browser settings.
7. Data Security
We implement appropriate security measures to protect your personal data. All sensitive data (such as payment details) is encrypted and handled by secure third-party providers.
8. Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy, including legal and accounting requirements.
9. Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data ("right to be forgotten")
Object to processing or restrict how we use your data
Withdraw consent for marketing communications
To exercise your rights, contact us at [Insert Contact Email].
10. Third-Party Links
Our website or club shops may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
11. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, contact:
Privacy Officer
Eclipse Sports
eclipsesportsuk@gmail.com
07745520815
Unit 5 Calder Mill, Lenches Road, Colne, BB88ET